Welcome Bonus 100% up to $1,500
+ 100 Free Spins on Fruit Million
Wagering
40× bonus + free spin winnings
Max Bet
$7.50
Min Deposit
$30
Max Cashout
$15,000
Neospin CasinoContacts

Contact Neospin Casino

If you need help with your Neospin Casino account or have a question about our services, contact our support team at support@neospincasino.wtf. We aim to provide clear, helpful assistance and usually respond within 24 hours, although response times may vary depending on the nature and number of enquiries received.

Neospin Casino operates under licences issued by the Comoros gaming authority (AOFA), reference ALSI-202509073-FI2, and the Tobique Gaming Commission in New Brunswick, reference 0000064.

Welcome Bonus100% up to $1,500

  • OperatorMetlait SRL
  • Established2022
  • Games5,800+
  • Providers142+

How to get in touch

For assistance, send an email to support@neospincasino.wtf. Please use the email address linked to your account where possible, as this can help the team locate your details and handle your request more efficiently. Never include your password or other sensitive security information in a message.

To help us understand and resolve your enquiry faster, include your account email address or username, a short description of the issue, and screenshots if relevant. If your question concerns a particular transaction or website message, provide the relevant date and a clear explanation, without sharing confidential payment or login details.

You can contact support about matters including:

  • Account access, profile details and verification questions
  • Deposits, withdrawals and other payment-related queries
  • Questions about bonus terms and eligibility
  • Technical problems, error messages or website features
  • Responsible gambling requests, including help with account restrictions or taking a break

Please send one message per issue where possible and keep the subject line clear. This helps the support team direct your enquiry appropriately. If additional information is required, the team may reply with further questions before providing assistance. Most enquiries are usually answered within 24 hours, but more complex matters may take longer to review.